- Openness and transparency
SURE SOLAR is committed to protecting your privacy and respect and uphold your rights under the Nigeria Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (“Privacy Act”). By using this website or providing us with your personal information, you agree to and consent to the collection, use, holding and disclosure of personal information by Sure Solar as set out in this policy.
- Personal information
Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you without limitation includes, your name, address, email address, telephone number(s) and date of birth. Personal information also includes credit information. Credit information is personal information or an opinion about you that has a bearing on credit that has been provided to you or that you have applied for. Credit information includes information about credit that was applied for or provided to you for domestic, household, personal or other investment purposes as well as information about you where you are a guarantor of a loan.
Sure Solar will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. If it is reasonable and practical to do so, Sure Solar will only collect personal information about you directly from you. We will not collect personal information unless the information is reasonably necessary for our functions and activities.
Personal information may be collected by Sure Solar in a number of circumstances, including when you:
make an enquiry with us via email or telephone;
visit our websites;
make an enquiry or application in relation to any of our products or services; or
apply for employment with Colossus Technovation LTD.
Sure Solar may enter into arrangements with third parties (including third parties with whom Sure Solar has partnered to provide you with its various products or services using the Sure Solar brand) to collect your personal information in circumstances where the third party notifies you, at the time of collection, that your personal information will be provided to Sure Solar.
If you use a pseudonym when dealing with us or you do not provide identifiable information Sure Solar may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when you use our website do not sign into it or provide any information that might identify you.
Sure Solar requires individuals to provide accurate, up-to-date and complete personal information at the time it is collected.
- What does Sure Solar do with your personal information?
In addition to any purpose notified to you at the time of collection Sure Solar uses your personal information for the purpose for which it has been provided, for reasonably related secondary purposes and for the purposes of:
providing you with our products and services;
providing branded Sure Solar products and services that are provided by our third-party partners;
our internal management needs;
our marketing activities, including marketing activities relating to Sure Solar branded products and services that are provided by our third-party partners;
responding to any inquiries or comments that you submit to us;
assessing, processing and managing your applications for Sure Solar products and services or Sure Solar branded products and services offered by our third party partners, including to assess your credit risk and our risk;
any other purpose you have consented to; and
any use which is required or authorized by law.
- Disclosure of personal information
Sure Solar may disclose your personal information:
to third-parties we ordinarily engage for the above purposes;
organizations that provide products or services used or marketed by Sure Solar;
any person or entity to whom you have consented to Sure Solar disclosing your personal information to; and
any person or entity to whom we are required or authorized to disclose your personal information to in accordance with the law.
- Access and Management
You may request access to your personal information in our customer account database, or seek correction of it, by contacting our customer service team. See section
7: Contact information.
Sure Solar may charge a reasonable fee that is not excessive to cover the charges of retrieving your personal information from our customer account database, however, Sure Solar will not charge you for making the request.
If you believe that Sure Solar holds personal information about you in our customer account database that is not accurate, complete, up-to-date, relevant or information that is misleading, then you may request its amendment and Sure Solar will respond to your request within a reasonable time. Sure Solar will not charge you for correcting your personal information.
If Solar Mall no longer needs your personal information for any the purposes set out in this policy, or as otherwise required by law, Sure Solar will take such steps as are reasonable in the circumstances to destroy the information or to de-identify it.
Sure Solar will take reasonable steps to protect the personal information it holds from misuse, interference and loss and from unauthorized access, modification or disclosure.
- Opting Out
At any time you may opt out of receiving direct marketing communications from us. Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your personal information as detailed above, will continue. To opt out email email@example.com
- Contact information
If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by Sure Solar, please contact us at firstname.lastname@example.org by sending a mail. A senior member of staff will review your complaint within 5 business days and respond to you in writing advising what action(s) Sure Solar will take as a result of your complaint.
- Sure Solar website
When transmitting personal information from your computer to a Sure Solar website or to a Sure Solar branded website operated by one of our third-party partners, you must keep in mind that the transmission of information over the Internet is not always completely secure or error-free. Other than liability that cannot lawfully be excluded, Sure Solar will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of that information.
Sure Solar operated websites and Sure Solar branded websites operated by our third party partners may use “cookies” to help personalize your online experience and save you time across the Sure Solar websites. You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sure Solar websites. Sure Solar websites are operated and maintained by third parties to whom Sure Solar has partnered with to provide you with their products and services under the Sure Solar brand. These websites will be subject to the website terms and conditions of the third-party partner who operates the website, and any transactions you conduct on these websites will be between you and the third party partner.